The Arab Planning Institute organized a training program for the
Economic Council for Development and Reconstruction (PECDAR) in the State of
Palestine on “Digital Transformation Policies and Knowledge Management in
Municipalities” in Amman - the Hashemite Kingdom of Jordan during the period
3-7/10/2021. The program aimed to introduce participants to contemporary
concepts in the field of digital transformation and knowledge management and
the importance and justifications for their adoption at the Palestinian
municipality level, especially in light of the repercussions of the (Covid-19)
pandemic on municipal services and the steps they took to recover, and to
review and discuss the strategies and policies of the Palestinian government in
Creating the appropriate environment for digital transformation and knowledge
management at the municipal level, which contributes to providing services to
citizens with high quality, ease, speed and effectiveness.